Privacy Policy

YourBeans Coffee Shopify App

Effective Date: October 3, 2025

Last Updated: December 9, 2025


1. INTRODUCTION

MyShop Enterprises (“we,” “our,” or “us”) operates the YourBeans Coffee Shopify application (“YourBeans,” “the App,” or “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Contact Information:

  • Company: MyShop Enterprises Pty Ltd
  • ABN: 81 685 563 982
  • Address: 11 May Street, St Peters NSW 2044, Australia
  • Email: grow@myshop.coffee
  • Website: https://myshop.coffee

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Information:

  • Shop domain and store details
  • Contact information (name, email address)
  • Billing and subscription information

Product Information:

  • Coffee product selections and customizations
  • Product variants (size, grind type)
  • Pricing and inventory preferences

2.2 Information Collected Automatically

Order Data:

  • Customer order details for fulfillment
  • Order history and transaction records
  • Shipping addresses and delivery preferences

Technical Information:

  • IP addresses and device information
  • Browser type and operating system
  • App usage patterns and performance metrics

Shopify Store Data:

  • Store configuration and settings
  • Product catalog information
  • Customer data necessary for order processing

2.3 Information from Third Parties

Shopify Platform:

  • Store and merchant information
  • Customer order data
  • Payment processing information

Coffee Suppliers:

  • Product availability and pricing
  • Shipping and tracking information
  • Quality control data

3. HOW WE USE YOUR INFORMATION

3.1 Primary Business Purposes

Order Fulfillment:

  • Process coffee orders and customizations
  • Coordinate shipping and delivery
  • Handle returns and customer service

Business Operations:

  • Manage vendor relationships and commissions
  • Track inventory and product availability
  • Generate reports and analytics

Service Improvement:

  • Enhance app functionality and performance
  • Develop new features and coffee products
  • Optimize user experience

3.2 Communication

Service Communications:

  • Order confirmations and shipping updates
  • Account notifications and service announcements
  • Technical support and customer service

Marketing Communications (with consent):

  • New product announcements
  • Special offers and promotions
  • Coffee education and brewing tips

4. INFORMATION SHARING AND DISCLOSURE

4.1 Service Providers

We share information with trusted third parties who assist in operating our business:

Coffee Suppliers:

  • Order details for fulfillment
  • Shipping addresses for delivery
  • Product specifications and customizations

Shipping Partners:

  • Delivery addresses and contact information
  • Package tracking and delivery confirmations
  • Return and exchange processing

Payment Processors:

  • Transaction processing and billing
  • Fraud prevention and security
  • Refund and chargeback management

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Ensure user safety and security
  • Respond to government requests

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.


5. DATA SECURITY

5.1 Security Measures

Technical Safeguards:

  • Data encryption in transit and at rest
  • Secure API connections with authentication
  • Regular security assessments and updates
  • Access controls and user permissions

Operational Safeguards:

  • Employee training on data protection
  • Incident response procedures
  • Regular backup and recovery testing
  • Vendor security requirements

5.2 Data Retention

Order Data: Retained for 7 years for accounting and tax purposes Account Information: Retained while account is active plus 2 years Marketing Data: Retained until consent is withdrawn Technical Logs:Retained for 1 year for security and performance analysis


6. YOUR RIGHTS AND CHOICES

6.1 Access and Control

Account Management:

  • Update your account information
  • Modify communication preferences
  • Review order history and data

Data Requests:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)

6.2 Communication Preferences

Marketing Communications:

  • Opt out of promotional emails
  • Unsubscribe from newsletters
  • Manage notification settings

Essential Communications: Note: You cannot opt out of service-related communications necessary for order fulfillment and account management.

6.3 Cookie and Tracking Preferences

Browser Settings:

  • Disable cookies in your browser
  • Use private/incognito browsing modes
  • Install tracking protection extensions

7. INTERNATIONAL USERS

7.1 Data Transfers

Our services are operated from Australia. If you are located outside Australia, please be aware that information we collect will be transferred to and processed in Australia.

7.2 Legal Compliance

We comply with applicable international data protection laws, including:

  • General Data Protection Regulation (GDPR) for EU users
  • California Consumer Privacy Act (CCPA) for California residents
  • Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian users

8. CHILDREN’S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.


9. THIRD-PARTY SERVICES

9.1 Shopify Platform

Our app operates on the Shopify platform. Please review Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy for information about how Shopify handles your data.

9.2 External Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.


10. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying notices within the app

Your continued use of our services after policy updates constitutes acceptance of the revised terms.


11. CONTACT INFORMATION

11.1 Privacy Questions

For privacy-related questions or concerns, contact us at:

Email: privacy@myshop.coffee
Subject Line: “YourBeans Privacy Inquiry”

Mail: MyShop Enterprises Pty Ltd – Privacy Department
11 May Street, St Peters NSW 2044, Australia

11.2 Data Protection Officer

For EU users, you may contact our Data Protection Officer at: Email: dpo@myshop.coffee

11.3 Response Time

We will respond to privacy inquiries within:

  • General inquiries: 5 business days
  • Data subject requests: 30 days (as required by applicable law)
  • Security incidents: 72 hours

12. SPECIFIC JURISDICTIONAL RIGHTS

12.1 European Union (GDPR)

If you are in the EU, you have additional rights under GDPR:

Legal Basis for Processing:

  • Contract fulfillment for order processing
  • Legitimate interests for business operations
  • Consent for marketing communications

Your Rights:

  • Right to access your data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

12.2 California (CCPA)

California residents have specific rights under CCPA:

Right to Know:

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collection
  • Third parties with whom information is shared

Right to Delete: Request deletion of personal information (subject to exceptions)

Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

12.3 Canada (PIPEDA)

For Canadian users:

Privacy Officer Contact: privacy@myshop.coffee Complaint Process: Contact us first; if unresolved, contact the Office of the Privacy Commissioner of Canada


13. COOKIES AND TRACKING TECHNOLOGIES

13.1 Types of Cookies Used

Essential Cookies:

  • Authentication and session management
  • Security and fraud prevention
  • Shopping cart and checkout functionality

Analytics Cookies:

  • App performance and usage statistics
  • Error tracking and debugging
  • User experience optimization

Preference Cookies:

  • Language and region settings
  • User interface preferences
  • Previously selected options

13.2 Cookie Management

Browser Controls: Most browsers allow you to control cookies through settings. Disabling cookies may affect app functionality.

Cookie Duration:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until expiration or manual deletion

14. DATA BREACH NOTIFICATION

In the event of a data security incident that affects your personal information:

Immediate Response:

  • Secure the affected systems
  • Assess the scope and impact
  • Begin investigation and remediation

Notification Timeline:

  • Users: Within 72 hours of discovery
  • Authorities: As required by applicable law
  • Partners: As necessary for investigation

Notification Content:

  • Nature of the incident
  • Data types affected
  • Steps taken to address the breach
  • Recommended user actions

ACKNOWLEDGMENT

By using the YourBeans Coffee Shopify app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.


Document Version: 1.0
Effective Date: December 9, 2025
Next Review Date: March 9, 2026