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Have a question or need assistance? Our support team is ready to help.
support@yourbeans.com.auWe typically respond within 24-48 hours during business days.
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Common Questions
How do I reset my password?
On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.
Why isn't my progress saving?
Make sure you're logged in and have a stable internet connection. Your progress syncs automatically when connected. If issues persist, try logging out and back in, or contact support.
How do I delete my account?
To delete your account and all associated data, please email support@yourbeans.com.au with your request. We'll process it within 7 business days.
Is the app really free?
Yes! YourBeans Academy is completely free to download and use. All training modules, AI marketing tools, and community features are included at no cost.
How do I connect my store?
Go to the "Store" tab in the app and select your platform (Shopify, WooCommerce, or MyShop.coffee). Follow the connection instructions for your chosen platform.